Logo
Sign In
Slide 1

Spin Clear – Stay Wise!

Slide 1

Each Bet Sparks Excitement.

Roobet Casino's Privacy Policy

How To Protect User Data And Information For Safe Play

Every part of how Canadian players interact with each other is based on safety and openness. Reliable encryption methods keep track of your registration information, account activity, and transaction history, like when you deposit or withdraw $. We check both our own systems and those of third-party partners to make sure they meet strict Canada standards for handling sensitive customer information. Users can control their consents for marketing, analytics, and payment communications with customisable controls. Multi-factor authentication protects all money transfers, including the balance in $. This lowers the risk when making deposits or withdrawals. Access logs and permissions are checked on a regular basis to make sure they meet global standards for safe gaming environments. Clients are always in charge of the information they send. Dedicated support will respond to any request to delete, correct, or export stored information within the required Canada time frame. Regular updates to handling protocols make sure that Canadian account holders are always in compliance, giving them peace of mind every time they play or do business online.

How The Roobet Platform Collects User Data

The following explains how user activity is tracked and managed to make sure the platform runs smoothly and follows the rules. The system follows the rules of Canada for players from Canadian and uses standard regional processes.

  • To make an account, you need to send in proof of your address, date of birth, and a photo ID. Electronic verification tools check this information against trusted third-party databases to make sure players are eligible and to stop people from making more than one account.
  • For better session security, each login session is linked to device fingerprints, browser metadata, and network identifiers.
  • Audit-ready ledgers keep track of transactions like withdraw $ or deposit to $.
  • Payment companies may ask for more checks, like video verification or SMS codes, to approve transfers that are sensitive. These safety measures lower the risk of fraud when you move money around in your $ balance.
  • Server logs collect information about browsing, like the pages visited, the time spent, the games played, and the features used. This information is used for analytics.
  • Cookies are used to make the user experience more personal, keep track of session information, and help with customer support requests. Players can change some tracking settings through their account dashboards, which gives them control and transparency.
  • We also keep track of email conversations, support tickets, and chat interactions to settle disagreements and make service better. This approach, which has many parts, makes sure that all communication and activities are fully traceable under the laws of Canada.
  • Geolocation procedures are used at registration and during important transactions to make things even safer. This keeps people who shouldn't be able to get in out and follows local laws about participation, which is good for the Canadian audience.

How Roobet Casino Stores And Protects Personal Information

Canadian players benefit from a strict approach to keeping and protecting information that meets both Canada and international standards. Advanced encryption, usually AES-256 for databases and TLS 1.2+ for data in transit, is used to store information given during account registration, verification, deposits, and withdrawals in $.

  • Segregated Storage: Personal information, financial records, and authentication logs are stored in separate systems with their own access controls. Only people who have been given permission and have verified their credentials and roles can look at or change sensitive files.
  • Access at Multiple Levels: Layered permissions limit access based on need. For instance, customer service agents can see basic profile information, but only compliance officers can handle withdrawal approvals in $ after two-factor authentication.
  • Regular Audits: Every three months, both internal and external security audits are planned. These reviews check for vulnerabilities in backup routines, encryption standards, and unauthorized access logs. Any anomalies prompt immediate investigation and, if needed, remediation.
  • Secure Backup Protocols: Encrypted backups are created daily and stored in geo-redundant facilities. This setup protects customer details against hardware failure, accidental deletion, or disaster events, supporting quick restoration without loss or tampering.
  • Session Controls: All active user sessions are monitored for suspicious activity. If an unusual withdrawal or profile update occurs–especially if outside the typical Canada location–accounts may be locked while verification is completed.
  • Retention Timelines: Information related to transactional history, authentication events, and compliance records is held only as long as legal frameworks require. After this time, all files are deleted from both live and backup systems, making sure they are completely gone.

Always log out after your session, don't share your account information, and use strong passwords. If you think someone is using your profile or trying to get to your balance in $, get in touch with support right away using the links in your user area.

Allowing Third Parties To See User Information

Under certain conditions set by Canada laws and service agreements, outside organisations may need access to account holder records. These situations include processing payments, using special platforms to check someone's identity, helping with responsible gambling programs, or working with law enforcement when needed.

Terms For Sharing Outside

Working with outside groups is based on contracts that protect privacy. Only authorised employees of payment processors, fraud monitoring agencies, or verification providers may access information, and only for the purposes of their work. For example, when users choose to deposit to $, payment partners who work with them only get the bare minimum profile information they need to finish the transaction and follow anti-money laundering rules. Everyone else must follow the rules set by the government in Canada. They must put in place enough technical and organisational safeguards, which independent auditors will check on from time to time. We never sell user information or give it to marketing companies without the account holder's clear, written permission.

Advice For Players

To protect your account's privacy even more, check the links between your player profile and other sites often, especially if you let people log in with their social media accounts or use automated payment systems. Only withdraw $ to services you trust that show clear ownership and valid compliance certifications. You can ask about data sharing with certain contractors through the official customer support channel. They can also give you a full list of integrated partners if you ask.

Canadian Users: How To Use And Control Cookies

This part explains how cookies work on the platform and gives clear instructions on how to manage and change them, in accordance with Canadian law.

Different Kinds Of Cookies Used

  • Session identifiers only work when you log in, which makes it easy to access account sections and check your balance in real time in $.
  • Persistent elements keep track of preferences, like the language of the game or auto-save options, so that users can pick up where they left off.
  • Analytical scripts keep an eye on how people move around the site without directly tracking their identities. This helps with technical optimisation and troubleshooting.

Adjusting Cookie Settings

Users can change their cookie settings at any time through the site's privacy dashboard. Some preferences are:

  • Essential Cookies: These are still required for payment and authentication tasks, such as making deposits or withdrawals in $.
  • Preference Cookies: You can turn them on and off to change saved filters, game lists, or localisation.
  • Tracking and Analytics: Users can easily choose not to receive analytics that aren't necessary.

You can find instructions for controlling your browser, like how to delete saved files or stop third-party tracking, in the account settings. The platform lists all the cookies it uses, along with their expiration dates and specific purposes, so you can see everything. Changing these settings won't affect the systems that are required for account security or financial operations.

User Rights For Data Access And Deletion On The Canadian Platform

Canadian account holders have full control over the information they submit, including clear ways to review, export, or delete personal records. Transparent channel access makes sure that everyone involved stays informed and in control throughout the process.

Looking At And Exporting Saved Records

Any time, registered users can ask for a summary of their stored identity information, transaction activity, or communication logs. Requests can be made through the secure account dashboard or by getting in touch with official support channels.

Players can also get downloadable reports in standard formats like PDF or CSV that summarise their transaction history, including deposits, withdrawals, and changes to their balance in $. This makes it easier to keep track of taxes or other legal requirements.

Feature Action Expected Processing Time
Get to your personal records Send an authorised request through the account form or email For up to 30 days
Get the Transaction Statement "Export History" button on the main dashboard Right Away
Review Stored Identification Docs Use the secure inbox to get in touch with the data team. In 15 days

Closing An Account And Deleting Records

To meet regional requirements, players can ask for their personal records to be completely deleted, except for the time periods required by anti-money laundering (AML) or financial monitoring laws.

Requests for full removal, which includes deleting identifiers and transaction data in $, are handled on a case-by-case basis, taking into account both the user's wishes and the legal need to keep certain information.

Only authorised support representatives can delete requests, and they must verify the user's identity before processing. After the job is done, an email is sent to confirm which records have been deleted and which ones must be kept for legal reasons.

For detailed instructions on how to keep and delete data in Canada, please contact local customer service.

How Roobet Casino Follows International Data Protection Rules

To make it easier for Canadian players to be open and honest, and to meet international standards for oversight, the platform uses strict frameworks that are in line with regional laws, such as GDPR, CCPA, and other important international rules. All processing of personal records is tracked and recorded, making sure that all Canadian account holders follow the law when they access services or make payments in $ in any jurisdiction.

Legal Basis Alignment And Cross-border Protection

Before a portfolio can be used for transactions or support, it is checked to see if it has a legal reason for doing so, such as consent, a contract requirement, or a legitimate interest. For places like the EU or California that have strict rules about cross-border transfers, encrypted channels and standard contractual clauses or similar international transfer mechanisms make it easier to move records. Regular independent audits check for compliance, which lowers the risk of regional penalties.

Personalised Notification Procedures And Ways To Make Things Right

Notification protocols let users know right away about important changes that affect their digital rights or when there may have been a violation of the law. Users can get a copy of their activity logs upon request, and they can reach out to responsive escalation channels from anywhere in Canada. Dedicated liaisons work with global authorities to make sure that any Canadian player's question about information practices is answered in a way that is in line with the law.

Bonus

for first deposit

1000CAD + 250 FS

Switch Language

Canada German Spanish French Dutch Italian Portuguese Polish